The purpose of the visit

An assessment helps the agency understand the person, the home setting, and the requested support before proposing a plan. It is also a chance for the individual and family to ask direct questions about services, scheduling, communication, and cost.

What may be discussed

  • The person’s goals and preferred routines
  • Tasks that feel difficult, tiring, or unsafe
  • Current family and professional supports
  • Mobility, communication, and home-access considerations
  • Scheduling preferences and payment questions

What to have nearby

If relevant, gather a current medication list, discharge instructions, provider contact information, and questions from family members. Share sensitive documents through an approved secure process—not through a general website form or ordinary email—when the agency confirms what is needed.

A note about this guide

This draft is educational and has not yet received the clinical review listed above. It should not be used for diagnosis, treatment decisions, or emergency guidance.

Ask about a general care need